Pricing

A price that fits your team.

Pick a plan, say how many of you there are and how many clients you look after, and see the price straight away. Every plan comes with a 14-day free trial.

Standard

The service desk, without AI

~~€45~~€36a month per user

3 clients under compliance included

Tickets, changes and approvals
Time logging and timesheets
Client reports and invoicing
Compliance evidence from Microsoft 365

Try Standard free for 14 days →

Pro

Standard, plus the CRM and the AI

~~€79~~€63a month per user

10 clients under compliance included

Everything in Standard
CRM: prospect lists, pipeline and email
Auto Track writes the time entry
AI reply drafts and Master AI
AI compliance assessment and call briefs

Try Pro free for 14 days →

Ultra

Pro, plus the Claude agents

~~€115~~€92a month per user

25 clients under compliance included

Everything in Pro
Browser agent for routine ticket steps
Supervised Microsoft 365 agent
Every consequential action approved first

Try Ultra free for 14 days →

How many are you?

Users who will sign in to TimetrackrOnly people who sign in are charged: client contacts who approve changes are free.Clients whose compliance you manageMicrosoft tenants we gather ISO 27001 and NIST evidence from. Beyond those included, €15.20 per client a month.

Add what you need

Optional, switched on and off whenever you like.

AI run by usNo API key to manage: we run the models. With your own key, or LM Studio locally, it stays free.+€15.20a month per user24-month recording archiveAuto Track sessions stay replayable for two years — useful when an invoice is disputed late.+€31.20a monthPriority supportFirst reply within 4 working hours, and a named contact.+€79.20a monthInstalled in the client’s tenantTimetrackr runs inside your client’s own Microsoft tenant and their data never leaves it. We install it, once per client.+€99per client, paid onceAssisted start and migrationWe set the portal up with you and import clients, contacts and tickets from your helpdesk.+€590paid once

What do you spend today?

A service desk, time tracking and a compliance tool are usually three subscriptions. Put in your own figures and compare with the quote above.

Helpdesk / PSAa month per userTime tracking and invoicinga month per userISO 27001 / NIST compliancea month per client

Starting figures are close to the market’s public list prices: change them to your own subscriptions.

Today, a year€16,920

With Timetrackr, a year€3,780

Estimated saving€13,140

Why it pays

More of the job, from less than a service desk alone

Public list prices of the tools an MSP usually runs, beside ours.

On the market*With Timetrackr

Service desk / PSA€90–190per user a monthfrom €36yearly · €45 monthly

ITIL change managementOften extraonly in the top tierIncludedfrom Standard

ISO 27001 / NIST compliance€90–270per client a month3–25 clientsincluded, then €19 each

AI assistant (Pro and Ultra)€26per user a monthFreewith your own key, or €19

Onboarding and migration€3,700mandatory€590optional, one-off

* Public list prices of service desk, PSA and compliance vendors based in North America, the UK and Israel, checked in October 2026. Converted to euros from dollars and pounds at November 2026 rates and rounded; they may change.

Questions about pricing

When do we first pay?

After the 14-day trial. The card is taken at the start, but cancel before and you pay nothing.

Can we change plan or add-ons?

Yes, at any time: the price follows from the next month, and add-ons switch on and off whenever you like.

Who counts as a user?

Anyone who signs in to work on tickets. Client contacts who approve changes and receive reports are free.

Does using AI cost more?

Not with your own Anthropic or OpenAI key, or a local model on LM Studio. The add-on is only for when you would rather we ran the models.

All prices exclude VAT.